Communication
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Make a note of it
“In this era of email and voice mail and all those things that I didn’t grow up with, a plain old paper letter takes on amazing intimacy.” ~Elizabeth Kostova Hand-written notes and cards can enrich our relationships. There was the time I found a thank you note in my snail mail, penned by a neighbor who was recovering from joint-replacement surgery. I had dropped off a container of chili at her home a week earlier, knowing how hard it is to cook meals when you’re barely able to walk. This thoughtful neighbor had extended the same kindness to me when I had surgery years earlier — and I certainly didn’t…
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New doors, new things
NEW UPDATE 3/1: I’m taking a break from “Life Lines” — so this is the last post you’ll see here for a while. I’m currently at work on a new magazine piece and scheduling a series of writing workshops to be announced this spring. You’ll receive updates about my new projects and workshops in future subscriber posts. Wishing you all a spring filled with fresh and wonderful beginnings! “We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths.” ~Walt Disney
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Can we talk?
“I once worked with someone who would only listen for about 15 seconds before interrupting — and then it was only to say something about himself….No matter how long we actually spoke, he just linked whatever you said back to himself and what he wanted to talk about. This effectively ended the conversation.” ~Jack Thomas, Good Conversations With the winter holidays in full swing, we’re attending or hosting more social gatherings than usual. This gives us more opportunities to enjoy real conversation and enrich our relationships. But according to several behavioral scientists, we’ve become so adept at connecting online (texting, emailing, etc.) that we’re actually losing our in-person communication skills.…
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Insensitive remarks
“I have never been hurt by what I have not said.” ~Calvin Coolidge All of us have been guilty of blurting insensitive remarks or sharing information we shouldn’t — usually without realizing it. We might say something off the top of our heads without thinking how someone else might interpret it. We might spread gossip that could hurt a relationship or make us appear untrustworthy. It’s easy to get tangled in our own verbiage — and it takes a heartfelt apology to smooth things out. To paraphrase a quote from Maya Angelou, people might forget exactly what we said, but they’ll always remember how we made them feel. In today’s…
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Cheap shots
“Tune out the cheap shots people take at you. Don’t waste words on people who deserve your silence. Sometimes the most powerful thing you can say is nothing at all.” ~Angel Chernoff These days, I have to limit the amount of time I listen to the news. Political rhetoric is nastier than ever. Sometimes I’m tempted to risk being uninformed — even though I know better. At the end of the day, what worries me most is the fact that the brutal political rhetoric has a ripple effect on the folks we encounter in our daily lives. Road rage is worse than ever. People don’t smile as much. (One of…
