Communication

  • Civility and manners,  Communication

    Insensitive remarks

    “I have never been hurt by what I have not said.” ~Calvin Coolidge All of us have been guilty of blurting insensitive remarks or sharing information we shouldn’t — usually without realizing it. We might say something off the top of our heads without thinking how someone else might interpret it. We might spread gossip that could hurt a relationship or make us appear untrustworthy. It’s easy to get tangled in our own verbiage — and it takes a heartfelt apology to smooth things out. To paraphrase a quote from Maya Angelou, people might forget exactly what we said, but they’ll always remember how we made them feel. In today’s…

  • Civility and manners,  Communication,  Events & news,  Photo stories

    Cheap shots

    “Tune out the cheap shots people take at you. Don’t waste words on people who deserve your silence. Sometimes the most powerful thing you can say is nothing at all.” ~Angel Chernoff These days, I have to limit the amount of time I listen to the news. Political rhetoric is nastier than ever. Sometimes I’m tempted to risk being uninformed — even though I know better. At the end of the day, what worries me most is the fact that the brutal political rhetoric has a ripple effect on the folks we encounter in our daily lives. Road rage is worse than ever. People don’t smile as much. (One of…

  • Civility and manners,  Communication

    Active listening

    “Active listening and communication will aid you in the ability to understand and relate to others’ feelings and circumstances.” ~Shannen Zitz, Prevention magazine Some folks can barely wait for others to stop talking so that they can start reciting their own monologues. That’s not “active listening.” What does it mean to be an active listener? Always curious, active listeners have a sincere interest in other people. They hush their egos and pay attention when other people speak; they’re not preoccupied with their own stories. They want to learn from others. Active listening requires that we focus on what the other person is saying — and retain the information long enough…

  • Civility and manners,  Communication,  Kindness quotes

    What does that remark say about you?

    “Words are the clothing of our thoughts.” ~Jonathan Swift Human beings aren’t born knowing how to filter unkind thoughts. Children are notorious for expressing brutally frank opinions on everything they notice, from bad breath to obesity. But if we’re lucky enough to grow up among responsible adults, we learn some basic social skills — including civility, tact, and diplomacy. These days, too many adults think it’s fine to blurt whatever pops into their heads. Political leaders, in particular, have mastered the craft of the blatant insult. If speech is the “clothing of our thoughts,” as today’s quote suggests, it follows that boasting, name-calling, and crude remarks all reflect the character…

  • Communication,  Friendship and relationship advice,  relationships

    Confiding

    “But oh! the blessing it is to have a friend to whom one can speak fearlessly on any subject; with whom one’s deepest as well as one’s most foolish thoughts come out simply and safely.” ~Dinah Craik, British novelist It’s always wise to weigh our words carefully before we speak. We don’t want to spread harmful gossip or betray a confidence. We don’t want hurt or offend anyone. And given today’s volatile political climate, most of us avoid discussing hot-button topics when we’re unsure of someone else’s viewpoints. That said, I’m deeply grateful for trusted friends with whom I can speak “fearlessly” on any subject. As today’s quote suggests, we…

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